Clients reviews about FETCH Concierge Services

I found myself in a bind a few months ago while planning a trip for a national sports team travelling to India. I needed to get some details to the Indian embassy within 24 hours. I didn’t have anyone in Kingston to call on so I went to Google. A number of companies came up and nervously, I closed my eyes and picked FETCH. I gave Clyde a call and within an hour he was on the job. Within two hours he sorted my situation out and before the end of the day, everything was finalized. He’s prompt, and communicates well every step of the way. He never left me wondering how things were progressing. He knows the business district and was a reliable source to help me navigate and resolve my matter. Hands down a great source to have if you’re doing business in Jamaica from the outside. ~ Sachkia B

I had a truly wonderful experience using FETCH Concierge Services. After being involved in a car accident while riding with Uber, I was extremely anxious about getting back into rideshare transportation. From my very first ride with FETCH, Clyde put all of those fears at ease. Clyde was absolutely amazing; professional, calm, and safe behind the wheel. He arrived promptly for every pickup, and I could always rely on him to be consistent and dependable. What stood out even more was the level of care he provided. He went the extra mile by playing classical or relaxing music during each ride, which helped me start and end my day feeling grounded and at ease. His attentiveness, reliability, and kindness made a tremendous difference in my comfort and confidence. I highly recommend FETCH Concierge Services to anyone seeking a safe, personalised, and genuinely caring transportation experience. ~ Vanda R

FETCH Concierge Service is very responsive , Efficient, going above and beyond, Accessibility like WhatsApp, email, calls, social media. The rapport is excellent Clyde makes you feel like family, but professional at the same time. The convenience is excellent for me. I live in the US and the follow-up service is excellent. I recommended his service to others and it has been over five years and they still use him up until this day. This is a small business but it's big to me. I wish other businesses were more like this. ~ Tanise S

I use Fetch for many different jobs but I have found them incredibly helpful when it comes time to deal with the tax office and motor vehicle depot. Recently, during the covid issue, I used Fetch to 1) go to the tax office and get my fitness fee, 2) drive my car to the depot for it to be passed, 3) go back to the tax office to pay for the vehicle registration. All of that would have taken more time than I could have spared. It was good to have such a dependable team to rely on! ~ Andrew W

Clyde is very reliable and very responsive. Very professional and I highly recommend him! I’ve been using his services for about 3 years now and he has always come through even in an emergency involving an older relatives medication. I get the sense he cares about his clients needs and ensuring their needs are met and exceeded by his services. I’ve recommended him many times and will continue to do so. ~ Ann H

I have used FETCH Concierge Services for well over 5 years and they have always delivered on service, professionalism and satisfaction! They provide safe and reliable hands and feet when you are unable to complete a task yourself...with the relevant care, tact and sensitivity/confidentiality required for the specific task. I would recommend them any day of the week! ~ Michael W

The service was speedy and staff is courteous. I was very busy with work and my registration document was expired and Mr Hyde was able to renew my registration in less than 24 hrs of being contacted. I was also provided with details of his location so I could track him. I would recommend this company as their service is superb and rate is reasonable . Let's support our small businesses. ~ Kerry-Ann R

The service by FETCH Concierge is always at a high level. The timeliness of each delivery has been great. Especially for me as a businessman it helps me to look good with my clients. The professionalism of the team is equally remarkable. I would recommend them as a superior service provider. Great job guys!!! ~ Kevin J

Fetch Concierge provides reliable and professional service. Speedy assimilation of mission, courteous, always punctual, and provides timely feedback/updates while on the move. Great value. We continue to recommend Fetch to our associates and clients. ~ Wayne L

Fetch offers fast and reliable service. They are always willing to assist and on time. Extremely communicative. No is not a response from Fetch. I find they are always willing to get information to get the tasks completed! Fetch is my go to concierge! ~ Zenobia G

FETCH Concierge is second to none. For the past 7 years, I have trusted them (exclusively) to handle pretty much all my business and personal deliveries, pickups and deposits. Their foundation is nothing short of exceptional customer service, integrity and efficiency. ~ Pete M

For years I have been a customer and I must say I am well pleased with the excellent service. I've always felt physically safe with this company. Wither it is documents etc. I can guarantee all will be done and myself and family were safe. Thanks Fetch! ~ Nicki T

Great service! I am residing outside of Jamaica and needed help with documents while transitioning. The service was seamless, efficient and there was excellent communication. I would highly recommend! ~ Danielle L

This company stays one of the longest partner relationships as our cooperator. The staffs are reliable, kind, supportive, efficient! I know that, we are going to last longer corporation relationships for sure. ~ J X

I don't give public reviews and recommendations just for fun. But FETCH takes delivery service to a whole other level. This is NOT your average bearer! Professional and intelligent. Always a pleasure to do business with FETCH. ~ Michelle J

I can unreservedly recommend Fetch Concierge. The service was prompt, friendly and I received regular progress updates. For any document and other services in Jamaica there is no need to look elsewhere. ~ James H

So often it seems like the days don't have enough hours to get things done, but by using FETCH, I've been able to overcome that obstacle. I'm better able to do what needs to be done for work and home. ~ Richard E

I would like to compliment Fetch Personal Concierge for been professional and gone to great length to assist me. Thanks a lot for your assistance - I am very impressed with your service and shall recommend it to others. ~ Tasha W

FETCH is very reliable, responsive and professional. When we use them we know that whatever errand we need them to do will be done on time and professionally. They have really good customer service and we would recommend them to anyone. ~ National C

FETCH Concierge offers reliable and efficient service. I have been a client for more than 4 years and the experience is always pleasant and courteous. I recommend FETCH Concierge for your everyday needs. Always my first option. ~ Denise W

Always on time or early. This company is extremely reliable. Bearer is courteous and always well dressed. I recommend Fetch all the time to friends and family. ~ Sea M

Excellent customer service from start to finish. Clyde is exceptional and I know that my items will be transported and delivered with the utmost confidentiality and care. ~ Danielle E

Fetch Concierge is professional and always on time service. I have peace of mind knowing that my daughter is in good care with a safe and caring driver. ~ Sar V

FETCH is top tier service. I live in Canada and I used their services all the time. They are very responsive and handle my business with care and professionalism. ~ Michelle C

Reviews from our customers

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